Troubleshooting

1. App Installation Problems

If you're having trouble installing the Pointy Hat Tarot app from the App Store, please try the following:

- Ensure you have a stable internet connection.

- Check to make sure your device has enough storage space.

- Restart your device and try installing the app again.

- Update your device's software to the latest version.

2. App Crashes or Freezes

If the Pointy Hat Tarot app crashes or freezes, consider these steps:

- Close the app and re-launch it.

- Try restarting your device and then open the app again.

- Check the App Store for updates to the Pointy Hat Tarot app. Keeping the app updated ensures you have the latest features and bug fixes.

- Clear the cache on your device.

3. ARKit Not Recognizing Cards

If you're experiencing issues with the ARKit not recognizing the cards, here are a few steps to troubleshoot:

- Ensure your device's camera is functioning properly and permissions for the app to access the camera are granted.

- Check the lighting conditions. Good lighting is important for the ARKit to recognize the cards properly.

- Make sure the cards are not heavily damaged or worn out. The better the condition of the cards, the easier it will be for the ARKit to identify them.

- Try gently rocking your hand in a circular motion while focusing the camera on the card face.

- Test different backdrops. Ideally, choose a backdrop with a high contrast to the card and single-colored surfaces often work better.

4. Purchasing the Deck

The only purchase related to our app is the physical deck itself, which can be bought from our website. If you're having any issues with this process, consider the following steps:

- Ensure you have a stable internet connection.

- Verify your payment information is correct and up-to-date.

- If you're having trouble accessing the purchase link within the app, try clearing your cache or restarting the app.

5. General Troubleshooting Tips

- Always make sure your app is updated to the latest version.

- Ensure your device software is up-to-date.

- If you're experiencing persistent issues, try uninstalling and reinstalling the app.

If none of these steps resolve the issue, please contact us directly through our support page at [insert support page link here].